Shipping policy

SHIPPING POLICY – Cece's Nook Thank you for shopping with Cece's Nook! We're a small boutique and we pack every order with love from our Nook. PROCESSING TIME All orders are processed within 1-3 business days (Monday-Friday). Personalized / custom items take 3-5 business days to make before shipping. You will receive a tracking email as soon as your order ships. SHIPPING RATES & DELIVERY TIMES We offer the following at checkout: Standard Shipping (US): $5.99 | FREE on orders $75+ Delivery: 3-7 business days after processing Express Shipping (US): $12.99 Delivery: 2-4 business days after processing Orders over $75 automatically get free standard shipping – no code needed! WHERE DO WE SHIP? We currently ship to all 50 US states. We are working on international shipping – stay tuned! ORDER TRACKING Once your order ships, you'll get an email with a tracking number. You can also track your order anytime at cecesnook.com under "Track My Order" or email us at support@cecesnook.com. DELAYS Delays can happen due to weather, carrier issues, or high-volume seasons (holidays). Cece's Nook is not responsible for delays caused by the carrier, but please contact us if your package seems stuck and we will help. WRONG ADDRESS Please double-check your shipping address at checkout. If you enter a wrong address and the package is returned, you will be responsible for reshipping costs. DAMAGED / LOST PACKAGES If your package arrives damaged or is lost by the carrier, please email us within 7 days of delivery at support@cecesnook.com with your order number and photos. We will make it right. CONTACT US Questions about shipping? We're happy to help. Email: support@cecesnook.com We reply within 24 hours, Mon-Fri.